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| (1) USB to RS232 Cable |
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- Q : I failed in installing the USB TO RS232 Cable , because the device reminds the driver is not compatible with WIN XP , why ?
A : A warning will occur during the USB TO RS232 Cable installing , please ignore this warning and continue with installing .
- Q : I can install the USB TO RS232 Cable well , but there turn up to the computer hardware conflict , and the error number is 31 , why ?
A : Just remove this cable from your device and reinstall it , your computer will site the IRQ breach number and I/O position .
- Q : After I installed the USB TO RS232 cable , its COM Port is COM5 , but my software is only compatible with COM1 and COM4 , and the inbuilt Modem occupied the COM2 , can I use the other COM Port ?
A : Yes , you can . please follow up me as follows ( only suitable for WINDOWS ME , 2000 , XP ) :
1. From " Device Manager " , select " View devices by type " , then " Ports ( COM & LPT ) "
2. Select the USB serial port and click " Properties ".
3. Select the " Port Settings " tab , then click " Advanced ". Choose the required COM port number from the list and click " OK ".
- Q : Can USB TO RS232 Cable run under the dos & win95 ?
A : No , it can¡¯t . because dos & win95 is not compatible with the USB standard .
- Q : Can USB TO RS232 Cable transmit information between PC and Notebook ?
A : If you want to transmit information between PC and Notebook , please use our USB TO NETWORK CABLE .
- Q : How can I install USB TO RS232 cable to work with Printer ?
A : This cable can¡¯t be used with Printer , please use our USB TO Parallel Printer cable ?
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| (2) USB Network Cable |
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- Q : I use your USB NETWORK CABLE transmit information between 2 XP Computers , but it can¡¯t reach the long-distance computer in the GeneLink 1.13A , why ?
A : If you want to reach the long-distance computer in GeneLink 1.13A , you must install GeneLink 1.13A in both computers and make it running .
- Q : I try to install USB NETWORK Cable under the Win XP , but the computer remind that the driver is not compatible with Win XP,why ?
- A : A warning will occur during the USB TO RS232 Cable installing , please ignore this warning and continue with installing .
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| (3) USB to Parallel Printer Cable |
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- Q : I bought your product of USB TO Parallel Printer cable , and my operating system is WIN XP , can you offer me the WIN XP driver ?
- A : Only Win98 needs driver and WIN XP needn't any driver .
- Q : I bought your product of USB TO Parallel Printer cable , but it can't work , how can I do ?
A : Before install the USB TO Parallel printer cable , please don't install your printer . After you install the USB TO Parallel printer cable , please change the Printer port as USB2LPT ( Windows 98) , USB001 or USB002( Windows XP )
- Q : Can USB TO Parallel printer cable work under the Windows NT ?
A : No , it can¡¯t . Because Windows NT is not compatible with the USB standard .
- Q : I have you product of USB TO Parallel printer cable , it works very under the Windows 2000 , but it can¡¯t work under the Windows XP ,why ?
A : If you have already installed the driver of USB TO Parallel printer cable ,please change your printer port as our USB TO Parallel printer cable¡¯s virtual port USB001 or USB002 .
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| (4) USB to Fast Ethernet Converter |
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- Q : I want to work your product of USB TO Fast Ethernet converter with my I-MAC Computer , Can you offer me the relative driver ?
A : Our USB TO Fast Ethernet converter is not compatible with the IMAC Computer .
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| (5) USB Hub |
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- Q : I bought your product of USB 4 PORT HUB W/O POWER , When I plug it with HP-Printer and HP Scanner , it can¡¯t work , but when I cut it , it works well . Why ?
A : The main reason is the you HUB you bought is without power , so it only can work with the lower power device . So it can¡¯t drive the high power device of HP Printer and HP Scanner together .
- Q : I bought your product of USB Mini HUB 4Port HUB , please can you tell me where I can get its driver ?
A : This product doesn¡¯t need any driver , it can plug and play any time .
- Q : I bought your product of USB Mini 4Port HUB , and the operating system is Win XP , but the LED is unlighted .
A : Only when you connect your USB device with the USB HUB , the LED will be lighten accordingly , it needn¡¯t any driver .
- Q : I bought your product of USB 4PORT HUB , and my OS is MAC OS X , Can you please tell me the function of the LED ?
A : When 4 LED are unlighted , it indicates that the HUB is not connected with any device . Once any port of the HUB is connected with the USB device , the LED will be lighted accordingly , otherwise it is unlighted . When the LED is flashing , it indicates that the HUB is transmitting information .
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